Confirmed topics for this program include:
- 2019 BSA/AML Trends
- Elder Financial Abuse
- Establishing Deposit Accounts for Trusts and Trustees
- 2019 ACH Rules Updates & Hot Topics
- Attracting Deposits: Promotional Pricing Best Practices
Stay tuned for the official program agenda!
Confirmed speakers include:
Wanda Downs – Vice President of Payments Education, ePayResources
Wanda is the Vice President of Payments Education for ePayResources where she is responsible for the development and delivery of electronic payments education, including in-person classes, web conferences, and webcasts. She has more than 30 years’ experience in the financial industry, including customer/member service, lending, operations, accounting, and management. Wanda understands the challenges and opportunities facing stakeholders in the payments industry. Prior to joining ePayResources, she worked for First Carolina Corporate Credit Union in member relations, business development, and marketing where she worked with credit unions across the Carolinas and Virginia.
Caren Enloe – Partner, Smith Debnam
Caren is a partner with Smith Debnam, and concentrates her practice in consumer financial services litigation and compliance, bankruptcy, and commercial litigation with an emphasis on creditor’s rights. She practiced with Smith Debnam from 1992 until 2011 and rejoined the firm in 2015 following a three and a half year stint with an Am Law 200 law firm based in Atlanta. She has a deep understanding of the complex compliance environment surrounding the financial services industry and regularly advises financial service companies on licensing and compliance issues involving state and federal consumer protection and finance statutes.
Glenn Grossman – Principal Consultant of Deposits Practice, FICO
Glenn is a Principal Consultant with FICO’s Deposits Practice. In this role, he focuses on solutions that address deposit pricing needs to attract and retain customers. Glenn started his career in banking with Bank of America. As an experienced product manager within retail banking he launched products in savings and payments including eight patents related to consumer banking. In recent years his work has focused on banks leveraging analytics and decision technology such as price execution to create value for consumers and increased revenue for financial institutions.
Knox Proctor – Attorney, Ward and Smith
Knox is a general business attorney with a financial institutions and regulatory background with Ward and Smith, P.A.. He helps large, mid-sized, and small businesses with general corporate and business issues, including mergers and acquisitions, and is particularly well-equipped to address a variety of regulatory issues and lending matters. Knox has experience with securities issues, and also advises on trust issues, securities brokerage, investment advice and asset management services, and insurance services. He serves on various North Carolina Bar Association committees, including those that deal with legislative issues affecting financial institutions and trust administration. Prior to joining Ward and Smith, Knox served as related financial services counsel for one of North Carolina’s major multi-bank holding companies. Before that, he practiced law with a large law firm in Raleigh. Knox was named a 2017 “Lawyer of the Year” by Best Lawyers in the field of Corporate Law.
Jeb Saunders – Assistant Attorney General in the Consumer Protection Division, NC Department of Justice
Jeb is an Assistant Attorney General in the Consumer Protection Division of the North Carolina Department of Justice. His work involves bringing enforcement actions against individuals and companies engaged in elder fraud, home appliance and retail fraud, and tax preparation fraud. Recently, he has also been involved in investigations of pharmaceutical practices concerning drug pricing. Prior to accepting his current position as an Assistant Attorney General in 2012, he practiced law in Michigan for 15 years and represented employees in workers’ compensation and civil rights cases.
The NCBA has secured a discounted rate of $159/night for our attendees at the North Raleigh Hilton. To secure this discounted rate, please call the hotel directly at 919.872.2323 and ask for the NC Bankers Association discounted rate. This rate includes complimentary transportation to and from the North Hills Mall. The hotel is located seven miles away from the University Club.
Please note that attendees are responsible for securing their hotel reservations. Should you encounter any issues with your reservation, please contact Business Travel Sales Manager, Courtney Quatrara at 919.878.4914 or email@example.com.
Sign up to volunteer at Camp Challenge this summer during one of our Financial Literacy classes! Classes are held Monday through Friday, and last from 9:00 am-12:30 pm. Camp Challenge runs for eight consecutive weeks from June 9 – August 2. To learn more and sign up, click here!
The NCBA is partnering with SBS CyberSecurity on the Certified Banking Vendor Manager virtual training. This training is self-paced, with a launch date of June 12. Attendees will be given a roster of all participants to allow for peer discussion and networking while taking the course. Total allowed time to complete the course is ten weeks, and includes 6.5 lecture hours, 8 lab exercises and a final exam. Click HERE to watch a short video from the instructor for a more detailed description of the course.
This course includes real-world exercises to build a comprehensive vendor management program to take back to organizations. Objectives include:
- Become a trusted expert in vendor management in the eyes of your auditor or examiner
- Develop a clear understanding and confidently implement a vendor selection and review process
- Comply with FFIEC external dependency management guidelines
Topics that will be covered are:
- Vendor breaches, laws, and regulations
- Information security program and risk management
- Selection of vendors
- Ongoing vendor management
- Creating a dynamic vendor management program
- Contract structuring
- IT audit and exam preparation
This is a must-attend program for ISOs, Auditors, IT Managers, Compliance Officers, Security Personnel and Operations Officers.
Jon Waldman – Co-Founder, SBS CyberSecurity and SBS Institute & Executive Vice President, IS Consulting
Jon Waldman is a co-founder and Senior Information Security Consultant for SBS CyberSecurity, a premier cybersecurity consulting and audit firm dedicated to making a positive impact on the banking and financial services industry. He maintains his CISA and CRISC certifications and received his Bachelor of Science in Computer Information Systems and his Master of Science in Information Assurance with an emphasis in Banking and Finance Security from Dakota State University. Over the last ten years Jon has helped hundreds of financial institutions across the country create and implement comprehensive, valuable, and manageable Information Security Programs. He also conducts webinars and certification programs for the SBS Institute.
The NCBA is partnering with Jackson Lewis on this webinar. In this interactive hour-long session, we will look at the brief history of the #metoo movement and how it has changed the landscape of harassment claims in the workplace. The program will include a refresher on the law of sexual harassment, but will focus primarily on best policies and practices for employers. We will discuss the importance of:
- Modeling appropriate behavior at the top of the organization
- Adopting meaningful anti-harassment policies
- Training workforces on these policies
- Conducting a swift and thorough investigation if a claim is made
Who should attend: upper level managers and human resources professionals.
Chase Samples – Principal, Jackson Lewis
Chase Samples is a Principal in the Greenville, South Carolina, office of Jackson Lewis P.C. His practice covers the spectrum of employment litigation, including both state and federal claims, and individual and class action suits.
Chase regularly defends corporations and organizations against a variety of legal claims including wrongful termination, discrimination, harassment, retaliation, wage and hour, breach of contract, and ERISA claims. His class action and collective action experience includes both ERISA and FLSA wage and hour actions.
As an undergraduate, Chase was elected to Phi Beta Kappa and won the Pi Sigma Alpha 2005 National Prize for Best Undergraduate Honor’s Thesis. He is also a member of Quaternion. While attending law school, he served on the editorial board of the Georgia Law Review. Actively involved in the law school’s advocacy program, he won the National Trial Competition Regional tournament and served as Vice Chairman of the Mock Trial Executive Board. Mr. Samples was awarded the Ronald Carlson Award for Excellence in the Study of Evidence, and he was a member of the Joseph Henry Lumpkin Inn of Court, the Order of the Coif, and the National Order of the Barristers.
After law school, he clerked for two years for the Honorable Henry F. Floyd, U.S. District Judge for the District of South Carolina.
The NCBA is partnering with the ABA on this special launch of Management Essentials virtual training. This training is self-paced, with a launch date of July 10. Attendees will be given a roster of all participants to allow for peer discussion and networking while taking the course. Total allowed time to complete the course is nine weeks, and will take about 90 minutes total to complete. Attendees must complete the course by Thursday, September 12. The program will end with a live webinar on Friday, September 13 featuring HR experts from the ABA to discuss best management skills and practices.
This suite of six courses explores best practices for successfully managing employees, from interviewing to managing performance. Completing this course provides tips and tactics for coaching employees, developing a recognition program, and holding effective meetings. Concise, impactful lessons can be applied on the job immediately.
Course titles include:
- Interviewing: Guides attendees through methods on conducting an effective interview
- How to quickly identify job requirements and skills
- Discover various types of interview questions to ask and listening techniques to use
- Ensure your interviewing follows legal guidelines and helps you make fair hiring decisions
- Managing Performance: Guides registrants through managing performance proactively
- Learn how to leverage the three steps in the performance management cycle to ensure that employees stay focused on, and remain accountable for, business goals and outcomes
- Employee Recognition: Guides attendees through preparing and delivering recognition in a way that makes the employee feel valued and appreciated
- Get tactics for reinforcing desired behaviors and actions for ongoing employee performance success
- Coaching: Guides registrants through cultivating a coaching relationship
- Recognize coaching opportunities and invite an employee into a coaching relationship
- Explore how to identify each employees’ skills and their opportunities for development
- Discover ways to collaboratively create a coaching plan
- Effective Meetings: Guides attendees through planning and managing effective meetings.
- Learn how to hold meetings that give your team the opportunity to interact, collaborate, and share ideas, as well as resolve problems and make informed decisions
- Corrective Action: this session will guide attendees through facilitating an employee’s improvement using the progressive disciplinary model
- Understand how to apply corrective action in a balanced and objective manner
- Learn when corrective action is justified and the consequences of not taking action
This is a must-attend program for first-time managers who need an introduction to essential skills, or experienced managers and supervisors who want a refresher on management skills.
Stay tuned for speaker information!