Virtual Cybersecurity Seminar @ Online
Apr 15 @ 8:50 am – 3:30 pm


This virtual program is being offered by SBS CyberSecurity. This seminar is designed to provide training on evolving cybersecurity threats and what your bank should do to build  a strong Information Security Program that helps protect against these threats. We will identify components of a comprehensive Information Security Program that enables successful IT Examinations and minimizes your risk against real-world threats. This seminar will walk attendees through various FFIEC, FDIC and OCC resources, as well as other best practices. We will also review some timely hot-stove topics, including Pandemic Preparedness, Managed Service Providers, and creating a Culture of Security at your institution.

This event will be recorded so registrants can watch at a later date if unable to attend live.

8:30 AM – Event Lobby Opens
8:50 AM – Welcome & Housekeeping
9:00 AM – Modern Cybercrime Trends
10:00 AM – 10-Minute Break
10:10 AM – Pandemic Planning, Business Continuity and Remote Working
11:10 AM – 10-Minute Break
11:20 AM – Managing Your Managed Service Provider – 12 Questions to Ask Your MSP
12:00 PM – 45-Minute Lunch Break
12:45 PM – Information Security Program Components, including: IT Risk Assessment, Vendor Management, Business Continuity, Cybersecurity (Organizational) Risk Assessment
2:10 PM – 10-Minute Break
2:20 PM – Cybersecurity Culture and Training Programs
3:00 PM – 10-Minute Break
3:10 PM – SBS Panel Discussions + Q&A
3:30 PM – Event Concludes
4:00 PM – Event Lobby Closes

NOW VIRTUAL: VeriLeaf Hemp Forum @ Virtual - Link Will Be Sent in Advance
Apr 29 @ 9:00 am – 4:30 pm

Due to COVID-19, this training will now be virtual.

A link with login information will be sent to attendees prior to the start of the program.


We are proud to be partnering with VeriLeaf on this Forum! This program will cover:

  • Hemp: What’s the Opportunity – Why are these businesses such an attractive option for institutions? This session will answer that question and more. Join a FinTech expert and the COO of a North Carolina bank launching a national hemp program as they review the evolution of industrial hemp, including an analysis into their potential deposit volumes and earnings potential.


  • An Update on the Dynamic Legal Landscape – Join an attorney with an expertise in cannabis to navigate through the current status of federal, state and tribal laws relevant to the production, processing, manufacturing and sale of hemp-related products.


  • Managing the Risks of Banking Hemp – This interactive discussion will be led by a former OCC examiner, and will include practical tips for onboarding and ongoing due diligence, as well as big-picture guidance for updating your BSA program. This session will include insight into current federal and state banking guidance specific to hemp.


  • Profile of a Hemp Customer – Let a real-life hemp entrepreneur take you through the daily life of operating a hemp business. This interactive discussion will provide insight into how to best serve these businesses, and how to ascertain the business is on the up-and-up.


  • Panel Q&A – All speakers will be available to answer and discuss audience questions.



Jessica Caballero, CERP, CRCM – Head of Compliance & Strategy, VeriLeaf

Jessica Caballero began her career as an examiner for the Office of the Comptroller of the Currency (OCC). After leaving the agency, she worked as both a banker and a consultant focused mainly on compliance and risk management in the wake of the Global Financial Crisis. Jessica joined the RegTech space in 2015, working in various roles as a subject matter expert at a large company. Jessica assisted RegTech vendors in create technology solutions which addressed the evolving needs of the financial industry. Jessica is now the Head of Compliance & Strategy for VeriLeaf, a RegTech company focused on bringing efficiencies and automation to cannabis and hemp banking. She is passionate about helping community financial institutions accurately interpret regulation and guidance through web-trainings, whitepapers, workshops and conferences. Jessica earned her bachelor’s degree in business economics from Texas State University in 2008, and has achieved the Certified Enterprise Risk Professional (CERP) and Certified Regulatory Compliance Manager (CRCM) designations from the American Bankers Association.


Justin Fischer – CEO & Co-Founder, VeriLeaf

Justin Fischer has over 20 years of financial technology experience, with a heavy focus on community financial institutions and user experience. Before VeriLeaf, Justin was the founder and principal consultant of Launchy Consulting, which provided MSB and scale consulting to start-ups and financial institutions around the country. Launchy also worked with VC and PE groups for buy-side reviews of emerging technology companies.

Previous to Launchy, Justin served as the CEO and CPO for Student Loan Genius (SLG), a Prudential Financial-backed company with clients such as Voya, John Hancock, and New York Life. Prior to SLG, he served in various executive roles with Q2ebanking, including Senior Vice President of Operations, in the approach to their hugely successful IPO in 2014. Before Q2, Justin worked in the enterprise banking and international payments company S1, where he led senior development teams providing FinTech solutions for large financial institutions and payments processing. Justin was also the co-founder and CTO of CoreTrac, Inc., who developed some of the first CFI CRM and marketing solution software, and was later acquired by Aptean.


Oz Hackett – President & CEO, Open Book Extracts

Oz is a new venture formation and capitalization expert with multiple start-ups built and exited. He is a strategic CFO and GC with deep fundraising (equity and debt) and regulatory experience. He is a graduate of Georgetown and Harvard Law.




Melissa Marshal – EVP & COO, West Town Bank & Trust

Melissa is the current Executive Vice President and Chief Operating Officer for West Town Bank & Trust and West Town Bancorp, overseeing Banking Operations, HR Compliance and IT.  She also serves on the ALCO, IT, Compliance and HR Committees of the Bank and previously served as the Bank’s Information Security Officer. Ms. Marsal previously served as the Bank’s Chief Marketing Officer overseeing Sales and Marketing prior to her transition to COO. Melissa graduated from East Carolina University, Greenville, North Carolina in 1992 and was one of the original organizers and founders of Albemarle Bank & Trust assisting in the organizing of the proposed de novo that is now West Town Bank & Trust.


Tyler Russell – Attorney, Ward and Smith

Tyler is passionate about the hemp and cannabidiol (“CBD”) industries, their products, and their people. He co-chairs the firm’s Hemp Law practice group, and he represents clients in all aspects of the hemp and CBD industries – both in North Carolina and beyond. His clients include farmers and growers, processors, extractors, product manufacturers, wholesalers, distributors, and retailers. He also assists clients who are involved in the industry but do not directly “touch the plant” – including brokers, consultants, marketing agencies, lenders and financial institutions, and other suppliers and vendors.

In his hemp and CBD practice, Tyler regularly provides advice and counsel to his clients on Federal, state, and local legal and regulatory compliance matters, and he regularly represents clients in all types of agribusiness, transactional, and corporate deals and agreements within the industry. He is also actively engaged in state-level lobbying and public activism efforts in support of the industry, its companies, and their products. The hemp and CBD industries are unique, and Tyler and the firm’s Hemp Law team are committed to helping the people and businesses within them.

Business Continuity Workshop: Uncovering Unknown Risks and How to Test for Them @ North Carolina Bankers Association
Jun 2 @ 9:00 am – 4:00 pm


Banks aren’t just responsible for their own business continuity plans – they must also ensure that critical vendors have properly drafted, executed and tested plans. Is your bank properly addressing the connection and overlap of vendor management and business continuity planning? Have you tested this connection yet?

At this workshop, attendees will learn how best to:

  • Assess and break down silos between departments handling vendor management and business continuity planning
  • Manage third-party vendors via risk assessment, cybersecurity threats, vendor due diligence, monitoring and contract structuring
  • Identify critical vendors and key contract provisions
  • Structure a tabletop exercise of plans to exercise third-party service provider risk
  • Communicate essential information during and after a business disaster

In addition, registrants will participate in a tabletop exercise to learn best practices for organizing, preparing for and conducting an effective tabletop test of a BCP plan to include third-party service provider considerations.

Workshop attendees will also receive a corresponding whitepaper, which will provide additional details on the program information covered.



Michael Carpenter – Vice President of Risk Management, Ncontracts

Mr. Carpenter comes to Ncontracts as a Solutions Architect after having built solid expertise in all facets of risk management throughout his 20-year career. He has built and run programs such as Board of Director training/reporting, BSA/AML, ID theft and red flags, information security, compliance management system, and more – making him an indispensable resource in helping bankers understand the need for third-party and risk management. Mr. Carpenter has worked in both small community financial institutions as well as larger institutions such as KeyBank and Chase Bank.


Paul Viancourt – Vice President & Solutions Architect, Ncontracts

Paul Viancourt focuses on assisting financial institutions in quantifying their risk profile and mitigating the associated risks. He has 20 years of banking experience, with diverse specialties including regulatory compliance, BSA, fraud, audit, enterprise risk management, and information security. Mr. Viancourt has worked in institutions ranging in size from $100 million to over $40 billion in assets, thus understanding the unique challenges that the size of an organization with regard to risk and compliance. He is currently a doctoral candidate pursuing a terminal degree in business administration.  He holds a master’s degree in Economic Crime Management, and is certified as an anti-money laundering specialist, fraud examiner, internal auditor, and regulatory compliance manager.



The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association


In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Webinar: Certified Banking Vendor Manager Training @ Online, Self-Paced
Jun 9 @ 9:00 am


The NCBA is partnering with SBS CyberSecurity on the Certified Banking Vendor Manager virtual training. This training is self-paced, with a launch date of June 9. Attendees will be given a roster of all participants to allow for peer discussion and networking while taking the course. Total allowed time to complete the course is ten weeks, and includes 6.5 lecture hours, 8 lab exercises and a final exam. Click HERE to watch a short video from the instructor for a more detailed description of the course.

This course includes real-world exercises to build a comprehensive vendor management program to take back to organizations. Objectives include:

  • Become a trusted expert in vendor management in the eyes of your auditor or examiner
  • Develop a clear understanding and confidently implement a vendor selection and review process
  • Comply with FFIEC external dependency management guidelines

Topics that will be covered are:

  • Vendor breaches, laws and regulations
  • Information security program and risk management
  • Selection of vendors
  • Ongoing vendor management
  • Creating a dynamic vendor management program
  • Contract structuring
  • IT audit and exam preparation

This is a must-attend program for ISOs, Auditors, IT Managers, Compliance Officers, Security Personnel and Operations Officers.


Speaker Information

Jon Waldman – Co-Founder, SBS CyberSecurity and SBS Institute & Executive Vice President, IS Consulting

Jon Waldman is a co-founder and Senior Information Security Consultant for SBS CyberSecurity, a premier cybersecurity consulting and audit firm dedicated to making a positive impact on the banking and financial services industry. He maintains his CISA and CRISC certifications and received his Bachelor of Science in Computer Information Systems and his Master of Science in Information Assurance with an emphasis in Banking and Finance Security from Dakota State University. Over the last ten years Jon has helped hundreds of financial institutions across the country create and implement comprehensive, valuable, and manageable Information Security Programs. He also conducts webinars and certification programs for the SBS Institute.

Webinar: Certified Banking Security Manager Training @ Online, Self-Paced
Aug 18 @ 9:00 am

Registration will open on June 1.


We are partnering with SBS CyberSecurity to bring our members the Certified Banking Security Manager virtual training. This certification is self-paced, with a launch date of September 19. Attendees will be given a roster of all participants to allow for peer discussion and networking while taking the course. Total allowed time to complete the course is ten weeks and culminates with an exam to achieve the certification. Click HERE to watch a short video from the instructor for a more detailed description of the course.

SBS’s certified advantage helps you develop an entire information security program framework to take back to your institution. After competing this program, attendees will understand how to successfully implement and manage each component of the information security program, and their knowledge of layered security programs will be boosted. Attendees will gain confidence in their decision making after learning comprehensive cybersecurity knowledge. In addition, they will dive into FFIEC cybersecurity guidelines.

Specific topics include:

  • U.S. Information Security Laws and Regulations
  • Information Security Program Components
  • Security & Awareness Programs
  • IT Audit
  • Social Engineering
  • Preparing for IT Examinations
  • Running Effective IT & Audit Committees

This program should be attended by Managers, ISOs, Security Officers, Auditors, Operations Officers, IT Managers and anyone in Compliance. This is a must attend program! Below is a testimonial to this program and instructor, Chad Knutson:

SBS and Chad helped me by providing the tools and information to be successful in reporting, documenting and creating proper assessments. As well as how to structure an adequate BIA and BCP plan, and those things necessary to prepare for an Audit or Exam. Taking the course helped build my confidence in my job field. I would recommend the CBSM course to anyone wishing to enhance their knowledge of the expectations of the IT Program of their institution.”
– Hilarie Haack, GA



Chad Knutson – Senior Information Security Consultant, SBS CyberSecurity

Chad is a Senior Information Security Consultant and is President of the SBS Institute for SBS CyberSecurity. SBS works with more than 900 banks around the country on information security services such as the development of Information Security Programs, Policies, and Risk Assessments, along with performing IT Audits, Penetration Tests, Vulnerability Assessments and other security services. Chad is a Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and Certified in Risk and Information Security Controls (CRISC).

Active Shooter and Violence in the Workplace Seminar @ North Carolina Bankers Association
Nov 10 all-day



We are partnering with Blue-U Defense on this training, and will be broken into three segments:

  • Surviving an Incident of Violence/Active Shooter
    This course is typically provided as a foundation level course for banks, large corporations, insurance companies and associations of all sizes. Successfully surviving a sudden incident of violence is 90% mental and 10% physical skill. This course focuses on the 90% mental while concurrently providing skills to survive the 10% physical, as a last resort.
  • Advanced Workplace Violence – Prepare to Win! Practical and Effective Tactics and Defense
    This is an advanced course that will feature hands-on drills, scenarios, criminal mind and lecture, to show attendees how powerful the tactics that we teach are, and to show, through actually doing them, that they absolutely work! Attendees will see both the role of the “good guy” and “bad guy,” to get both perspectives. Attendees will more clearly understand the tunnel vision, OODA Loop, tactics, etc that we are teaching our students to understand and overcome.
  • Physical Site Security and Compliance with Bank Protection Act 
    During this session, instructors will discuss how to conduct your own physical site security assessments utilizing their method. Their method does not entail looking at what many other organizations are looking at such as cameras, lighting, card readers, etc. Their theory is your building is your building, your people are your people, and your layout is your layout. So, how do they take what you currently have and, without spending any more money, significantly increase the safety and security of those people inside – your most valuable assets! The instructors will cover this and more.



Terry Choate – Co-Founder & Training Specialist, Blue-U Defense

Terry Choate is a Co-Founder and Training Specialist for Blue-U Defense.  He has served as Team Commander of the Monadnock Regional Special Response (SWAT) Team and for 11 years as a Lieutenant with the Jaffrey (NH) Police Department.  Prior to law enforcement, Mr. Choate spent over 20 years in management positions with Fortune 500 companies. In addition, Mr. Choate’s experience with Executive Security International provides expertise in Security Surveys, Advances, Personal and Executive Protection, CCTV Surveillance, Stalking and Dangerous Human Behavior, Anti/Counter Terrorism, and Business Security.


Joe Hileman – Co-Founder & Training Specialist, Blue-U Defense

Joe Hileman is a Co-Founder and Training Specialist for Blue-U Defense.  He served as the Assistant Team Commander of the Monadnock Regional Special Response (SWAT) Team and for 11 years as a Detective with the Jaffrey (NH) Police Department.  Prior to his career in Law Enforcement, he served as Security Supervisor at the corporate management level of a Fortune 500 company. Mr. Hileman holds two A.A. degrees in Criminal Justice – Law Enforcement and Criminal Justice – Corrections, Probation, and Parole.




The NCBA has secured a discounted rate of $139/night for our attendees at the Greensboro – High Point Marriott. To secure this discounted rate, please call the hotel directly at 336-852-6450 and ask for the NC Bankers rate for the night of March 3. The last day to secure this discounted rate is February 11.

Make Your Reservation Here!

Please note that attendees are responsible for securing their hotel reservations.