Aug
28
Wed
2019 Consumer Lending Workshop @ North Carolina Bankers Association
Aug 28 all-day

PROGRAM INFORMATION

The workshop is designed to prepare bankers who accept consumer loan requests to analyze the typical metrics used to approve these requests. Instructor Andy Nenni will provide an overview of the consumer lending environment and how lenders should consider credit scores, loan-to-value, and debt-to-income when assessing loan decisions. Discussions will also include mitigating issues with repayment history and higher than acceptable debt loads. Participants will be guided through case studies to reinforce concepts.

Learning objectives include:

  • Brief overview of consumer lending regulations
  • Describe typical loan products, terms, and advance rates
  • Review credit bureau reports
  • Analyze a personal financial statement
  • Identify repayment sources using stated income, paystubs, and tax returns including a brief introduction to self-employed borrowers

This program should be attended by lending staff seeking an introductory understanding of consumer credit. The course will benefit lenders with loan authority and lenders operating in a centralized lending environment.

 

SPEAKER INFORMATION

Andy Nenni has been providing training and coaching for bankers involved in consumer and commercial lending and has created custom training programs for banking associations and financial institutions. Courses include improving sales, consumer lending basics, performing real estate evaluations, and beginner through advanced C&I and CRE underwriting skills. Andy weaves over fifteen years of banking experiences and stories into each class and uses real world examples to reinforce concepts and entertain attendees. He has served as a Personal Banker, Credit Analyst, Commercial Lender, and Chief Credit Officer in community and national banks. Andy earned a Bachelor of Science in Accounting at Kansas State University and a Masters of Business Administration at East Carolina University.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $159/night for our attendees at the North Raleigh Hilton. To secure this discounted rate, please use the link below. The hotel is located two miles away from the NCBA.

Please note that attendees are responsible for securing their hotel reservations.

Click HERE to Get Your Discounted Rate!

Sep
30
Mon
Universal Banker Certification Series @ North Carolina Bankers Association
Sep 30 – Oct 3 all-day

Registration will open on July 1.

 

Registration Rates
Full Series: $1,350 (Early Bird – 9/16) / $1,400 (Regular – after 9/16)
Single Day Registration: $385 (Early Bird – 9/16) / $435 (Regular – after 9/16)

PROGRAM INFORMATION

The complete Universal Banker Certification Series is a four-day program.Attendees can either elect to register for the full series, or for the individual segments. To view the full program overview with descriptions and a video highlight, please CLICK HERE.

The Goals

  1. An understanding of the challenges in community banking
  2. An opportunity to learn about the best UX-user/customer experience
  3. The ability to plan for the impact of technology, artificial intelligence, and self-service on the community bank and banker
  4. The skills to be an ambassador for the bank, and build your personal network

Who Should Attend

Bankers from any department within the bank. These bankers may be new hires, beginning bankers, or bankers with years of experience. They are the emerging bankers who want to become qualified to move laterally or forward in the organization.

The Agenda

Day 1 – Culture Shifting in Community Banks 
Focuses on the shift from order-taking to an engaged, advisory culture and the team issues faced when changing cultures. 

  • Why community banks fail to compete
  • Creating the advisory environment across the bank
  • Growing the community bank appropriately
  • Challenges in changing culture
  • Analyzing staff performance across the bank
  • Critical thinking – see the big picture
  • The why’s – learn the why I am doing something and the interworking of the job
  • Assignment to be completed by Day 2

Day 2 – Wowing the Customer 
Addresses the needs, wants, and expectations of the new, digital, and younger customers and employees. 

  • Present each team’s Day 1 assignment findings to the class
  • Customer expectations from smart customers
  • Creating the ultimate UX (user/customer experience)
  • Data vs. data driven decision-making
  • Streamlining your work processes
  • iGen and millennial customers – trouble and opportunity ahead, must be able to manage relationships up and down with co-workers, and with customer relationships
  • Develop leadership skills and wow your employer – they will take notice
  • Team work and flexibility go both ways – employee and employer – there is no departmental – only one employer
  • Assignment to be completed before Day 3 (for full series attendees only)

Day 3 – Your Advisory Role
Presents opportunities for the bank and banker to engage in activities and skills to drive results across the bank for the foreseeable future.

  • Present each team’s Day 2 assignment findings to the class
  • Bank products – WIIFM (what’s in it for me?)
  • The bank of the future – technology, artificial intelligence, and self service
  • Transitioning your bank for the future
  • Team selection and team rewards
  • Social skills at events and during work time (i.e. lobby communication with customers)
  • Social and business communication/etiquette
  • Social media – what to share on Facebook, Twitter, etc.
  • Assignment to be completed before Day 4

Day 4 – An Ambassadorship & Growth 
Addresses critical skills necessary to make the banker more valuable in the bank, and in the community at large.

  • Present each team’s Day 3 assignment findings to the class
  • Being an ambassador for your bank
  • Dress in public: better to overdress than under dress
  • Doing it right the first time – proof reading for accuracy
  • Building your network
  • Assessing strengths and weaknesses – yours and the bank’s
  • Community bank case study

 

SPEAKER INFORMATION

Jennie Sobecki – Owner & CEO, Focused Results

Jennie is the Owner and CEO of Focused Results, LLC, a sales and marketing strategy, consulting, and training firm, concentrating in results-driven process consulting and training experience in community banks and FI’s. An expert in designing and implementing sales efforts and processes, she designs solutions to drive top line growth through better utilization and training of existing sales forces, including sales management.

Jennie is a graduate of Indiana University and has a certificate in consulting services from Ball State University. Prior to joining Focused Results, she was Director of Sales and Marketing for a $3 billion bank holding company, Sales Manager for a high performing mid-level bank, and Director of Corporate Training for a large Midwest insurance company. A charismatic speaker and consultant, Jennie consults with numerous financial service organizations on revenue, sales, sales leadership, and organizational performance.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $159/night for our attendees at the North Raleigh Hilton. To secure this discounted rate, please call the hotel directly at 919.872.2323 and ask for the NC Bankers Association discounted rate. This rate includes complimentary transportation to and from the North Hills Mall. The hotel is located two miles away from the NCBA.

Please note that attendees are responsible for securing their hotel reservations. Should you encounter any issues with your reservation, please contact Business Travel Sales Manager, Courtney Quatrara at 919.878.4914 or courtney.quatrara@hiltonraleighnh.com.

Oct
16
Wed
Intermediate & Advanced Commercial Lending School @ North Carolina Bankers Association
Oct 16 – Oct 18 all-day

Registration for this Program Will Open on August 5

PROGRAM INFORMATION

Stay tuned for specific program information!

SPEAKER INFORMATION

Jeffery Johnson – Senior Consultant, Bankers Insight Group

Jeffery Johnson started his career with SunTrust Bank in Atlanta as a Management Trainee and progressed to Vice President and Senior Lender for SouthTrust Bank (a large Southeastern Regional Bank) and Senior Vice President and Commercial Banking Division Manager for Citizens Trust Bank of Atlanta (Community Bank).

Most of his career has been spent in Credit Administration, Lending (Commercial, Consumer and Real Estate), Business Development, Loan Review, Management and Training & Development. He has managed loan portfolios representing a cross section of loan types including: Large Corporate, High Net Worth Individuals, Middle Market Companies, Small Businesses, Real Estate and Non-Profit Organizations and managed several loan officers with portfolio management responsibilities.

Jeffery is now a training professional in the banking industry by leading various seminars covering important topics relating to issues in banking. He teaches actively for fifteen state banking associations in the United States, Risk Management Association (RMA) and individual banks nationwide. He co-authored a training course entitled “Lending to Service and Other Professional Organizations” for RMA in 2001.

LODGING INFORMATION

The NCBA has secured a discounted rate of $159/night for our attendees at the North Raleigh Hilton. To secure this discounted rate, please call the hotel directly at 919.872.2323 and ask for the NC Bankers Association discounted rate. This rate includes complimentary transportation to and from the North Hills Mall. The hotel is located two miles away from the NCBA.

Please note that attendees are responsible for securing their hotel reservations. Should you encounter any issues with your reservation, please contact Business Travel Sales Manager, Courtney Quatrara at 919.878.4914 or courtney.quatrara@hiltonraleighnh.com.

Nov
19
Tue
Basic Commercial Lending School @ North Carolina Bankers Association
Nov 19 – Nov 20 all-day

Registration will open on September 4.

PROGRAM INFORMATION

The course is designed to prepare bankers who prospect business banking loan requests to analyze the typical metrics used to approve these requests. The instructor will provide an overview of the commercial lending environment and how lenders should consider global cash flow, loan-to-value, and other factors when assessing loan decisions. Discussions will also include mitigating credit exceptions and good prospects. Participants will be guided through case studies to reinforce concepts.

Learning objectives include:

  • Calculating and analyzing global cash flow
  • Evaluating guarantor strength
  • Proper loan structure
  • Basics of income properties
  • Evaluating non-real estate collateral

Who should attend: Lending staff seeking an introductory understanding of commercial credit. We often host new business bankers and experienced branch managers with new commercial loan goals. The course will benefit lenders with loan authority and lenders operating in a centralized lending environment.

 

SPEAKER INFORMATION

Andy Nenni has been providing training and coaching for bankers involved in consumer and commercial lending and has created custom training programs for banking associations and financial institutions. Courses include improving sales, consumer lending basics, performing real estate evaluations, and beginner through advanced C&I and CRE underwriting skills. Andy weaves over fifteen years of banking experiences and stories into each class and uses real world examples to reinforce concepts and entertain attendees. He has served as a Personal Banker, Credit Analyst, Commercial Lender, and Chief Credit Officer in community and national banks. Andy earned a Bachelor of Science in Accounting at Kansas State University and a Masters of Business Administration at East Carolina University.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $159/night for our attendees at the North Raleigh Hilton. To secure this discounted rate, please call the hotel directly at 919.872.2323 and ask for the NC Bankers Association discounted rate. This rate includes complimentary transportation to and from the North Hills Mall. The hotel is located two miles away from the NCBA.

Please note that attendees are responsible for securing their hotel reservations.