Plan Your Professional Development with the NCBA

The North Carolina Bankers Association is proud to offer a wide array of educational and training events for our members and affiliates to aid them in the professional development of their staff.  We bring in knowledgeable speakers to address timely issues and provide insightful guidance, whether it’s at one of our large conferences or unique training seminars. In addition, we provide ongoing webinars through existing partnerships with Total Training Solutions and other vendors.

For questions or additional information regarding any of our large conferences, please contact Blair Jernigan (blair@ncbankers.org). For anything regarding our training seminars or webinars, please contact Brianna Reeder (brianna@ncbankers.org).

Upcoming Events

Looking for the perfect professional development opportunity? Find events relevant to your role using the list below.

Apr
2
Thu
2020 Call Report Seminar @ North State Bank Mortgage
Apr 2 all-day

PROGRAM INFORMATION

This is a must attend event for CFOs, COOs, and anyone who is responsible for the preparation of call reports. 

This event is being presented by Mauldin & Jenkins, and is designed to explain the why’s, how’s, and where’s of call report preparation, and will offer practical techniques to improve your overall reporting process. This course is perfect for both the beginner and the experienced call report preparer, as the instructors will pace the class based upon the experience level of the attendees. Participants will receive a detailed line-by-line review in the completion of significant schedules of a call report and will be encouraged to share their call reporting experiences. Appropriate items to be reported and relationships between schedules will be discussed as part of this review. Seminar topics include:

  • Proposed Changes to 2020 Call Reporting
  • Review of Commonly Misreported Items in Loan Schedule RC-C and Other Key Schedules
  • Discussion of Regulatory Capital Schedule RC-R, including Proposed Simplifications to the Capital Rule

 

SPEAKER INFORMATION

Michael Gordon, CPA

Michael is a director with Mauldin & Jenkins, LLC.  Since joining Mauldin & Jenkins, LLC in 2005, Michael has focused his career on audits for financial institutions. He has worked on financial statement audits and internal audits for both public and private companies, mortgage companies and credit unions.  Additionally, Michael’s experience includes assisting clients with FDICIA and SOX 404 testing, HUD compliance, loss-share accounting and compliance, and regulatory reporting. His experience at Mauldin & Jenkins, LLC also includes audits of clients within the governmental sector and the healthcare industry as well as audits of employee benefit plans.

 

 

Kris Trainor, CPA

Kris is a partner with Mauldin & Jenkins, LLC. Kris received his BBA in Accounting from Georgia Southern University in 1995 and works out of the Atlanta office of Mauldin & Jenkins, LLC. Since joining Mauldin & Jenkins in 1995, Kris has focused his career on audits for financial institutions. Kris has continued his professional education by attending a variety of audit and tax training classes. Kris is a member of the American Institute of Certified Public Accountants and the Georgia Society of Certified Public Accountants. He is a Certified Public Accountant in the state of Georgia and is licensed to practice in California. Kris previously served on the AICPA’s Examination Content Subcommittee for the Audit section of the CPA exam.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

May
21
Thu
2020 Deposits Seminar with FICO @ North Carolina Bankers Association
May 21 @ 9:00 am – 3:30 pm


Registration will open on March 2.

PROGRAM INFORMATION

We are proud to be partnering with FICO on this seminar. Community banks have a unique opportunity to provide a more engaging and relevant deposit experience using existing technologies and the application of proven analytics and decision management capabilities. During this program, registrants will gain insights and guidance to help plan and deliver deposit solutions to win the war on deposits.

Who should attend: Individuals who contribute or are responsible for deposit products and customer experience. Data analysts and staff responsible for deposit pricing will also find this session beneficial.

SPEAKER INFORMATION

Stay tuned for speaker information!

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Oct
14
Wed
2020 IRA Workshop @ North Carolina Bankers Association
Oct 14 – Oct 15 all-day

Registration will open on August 3.

Time:  9 am – 4 pm both days

Registration Rates
Total Program: $805 (Early Bird – 9/30) / $855 (Regular – after 9/30)
Day 1: IRA Essentials Only: $425 (Early Bird – 9/30) / $475 (Regular – after 9/30)
Day 2: Advanced IRAs Only: $425 (Early Bird – 9/30) / $475 (Regular – after 9/30)

Individuals can register for all days as a full package, or can register for any day a la carte. You can view topics for each day on the agenda (link above).

PROGRAM INFORMATION

Day 1 – IRA Essentials

You should register for this program if you need to learn the basics of Traditional and Roth IRAs or you want an updated, general refresher on IRA rules.

This session will give attendees a solid foundation of IRA knowledge. Exercises are included throughout the day to help participants apply information to job-related situations. Attendees will leave this session able to work with IRA owners and process basic IRA transactions with confidence. This is a beginner’s session; no previous IRA knowledge is assumed.

Course topics include:

  • Introduction and Establishing IRAs
    • Identify the tax differences of a Traditional and Roth IRA
    • Examine the process for establishing an IRA and the required documents
    • Differentiate between the types of beneficiaries
  • IRA Funding
    • Learn about the Traditional and Roth IRA eligibility requirements
    • Identify the contribution limit and deadline
    • Communicate contribution reporting deadlines
  • IRA Distributions
    • Identify federal income tax withholding requirements
    • Examine IRS penalties and penalty exceptions
    • Summarize the tax consequences of IRA distributions
    • Communicate distribution reporting deadlines
  • IRA Portability
    • Differentiate between a rollover and a transfer
    • Recognize rollovers between IRAs and employer-sponsored retirement plans

 

Day 2 – Advanced IRAs

You should register for this session if you are an IRA administrator, personal banker, or member services personnel who has a working knowledge of basic IRA operations and wishes to expand your expertise and provide enhanced customer service, a compliance specialist, or support personnel responsible for promotional materials.

This portion of the program will build on an attendees’ basic IRA knowledge to address some of the more complex IRA issues that their financial organizations may handle. This is an advanced session, and previous IRA knowledge is assumed. The instructor will use real-world examples to help participants apply information to job-related situations.

Course topics include:

  • IRA Update
    • Explain recent changes affecting IRA owners
    • Discuss the current Roth modified adjusted gross income (MAGI) limits
    • Recognize how recent changes may affect your financial organization
  • Required Minimum Distributions
    • Calculate a required minimum distribution (RMD)
    • Discuss the RMD rules and reporting requirements
  • Beneficiary Options
    • Describe beneficiary distribution options
    • Recognize the differences for spouse, nonspouse, and nonperson beneficiaries
    • Explain beneficiary payment deadlines
  • Advanced Portability
    • Summarize the restrictions on the movement between IRAs
    • Recognize the options available when moving from an employer-sponsored retirement plan to an IRA
    • Explain the result of violating the portability restrictions
  • Roth IRA Conversion Contributions
    • Describe a conversion
    • Explain the effect of withholding on a conversion
    • Report a conversion
    • Define the consequences of an ineligible conversion
  • Withholding and Getting It Right
    • List the possible penalties for failing to withhold
    • Explain the withholding notice and election requirements
    • Discuss how withholding is reported and transmitted to the IRS
    • Describe foreign withholding requirements

 

SPEAKER INFORMATION

Check back later for speaker details!

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Apr
22
Wed
2020 Intermediate Commercial Lending School @ North Carolina Bankers Association
Apr 22 – Apr 23 all-day

PROGRAM INFORMATION

The Intermediate Commercial Lending class focuses on operating companies, specifically the balance sheet and its effect on the cash flow statements. Students will learn sources and uses, the cash cycle, and help determine the line of credit needs. Also covered are borrower due diligence questions and covenants appropriate for operating companies.

Specific topics will include:

  • Advanced Cash Flow Analysis
  • Identifying the Loan Purpose
  • Proper Loan Structures
  • Asset Conversion
  • Asset Based Lines of Credit
  • Borrower Due Diligence

Any participant focused on operating companies should attend this course. The training will dive deep into balance sheet lending and will include discussions and cases centered on UCA Cash Flow analysis.

 

SPEAKER INFORMATION

Andy Nenni – Chief Credit Officer, Movement Bank

Andy Nenni has been providing training and coaching for bankers involved in consumer and commercial lending and has created custom training programs for banking associations and financial institutions. Courses include improving sales, consumer lending basics, performing real estate evaluations, and beginner through advanced C&I and CRE underwriting skills. Andy weaves over fifteen years of banking experiences and stories into each class and uses real world examples to reinforce concepts and entertain attendees. He has served as a Personal Banker, Credit Analyst, Commercial Lender, and Chief Credit Officer in community and national banks. Andy earned a Bachelor of Science in Accounting at Kansas State University and a Masters of Business Administration at East Carolina University.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Jul
15
Wed
Webinar: A Proactive Approach to Liquidity Management @ Online - Link Will Be Sent in Advance
Jul 15 @ 10:00 am – 11:15 am

Registration will open on May 4

PROGRAM INFORMATION

The NCBA is partnering with Darling Consulting Group on the Proactive Approach to Liquidity Management virtual training. This is a live webinar that will take place from 10:00 – 11:30 AM EST on Wednesday, July 15. Attendees will be sent the login information 24 hours in advance. The session will run for about an hour and will be followed by a 15 minute Q&A session.

Loan growth continues to outpace deposit growth and on-balance sheet liquidity levels are declining. Wholesale funding levels are on the rise and deposit attrition levels continue to increase. Undeniably, liquidity is under pressure – and regulators are taking notice. This session will address the challenging liquidity landscape in our industry, and what every bank should be doing to develop a “best practice” approach in liquidity management – regardless of the levels of liquidity you have today.

Key takeaways will include:

  • Managing regulatory pressures
  • Identifying the appropriate liquid asset cushion
  • Learning the importance of an effective Contingency Funding Plan
  • Building the appropriate stress tests and remediation plans
  • Becoming comfortable with higher levels of wholesale funding
  • Case studies to improve margin and manage liquidity

This session is designed for CEOs, presidents, CFOs, lenders, controllers and ALCO members. 

 

Speaker Information

Mark Haberland – Managing Director, Darling Consulting Group

In his role, Mark works directly with financial institutions to strengthen their asset liability management process. He provides support to clients in the areas of liquidity risk management, capital, ALM modeling and reporting and regulatory compliance.  He is a top-rated speaker and frequent author on numerous balance sheet management topics and conducts customized executive and board-level workshops to improve financial institutions’ performance through a more focused ALCO process. Mark is also a member of the Financial Managers Society’s Finance Council. Mark has been with DCG since 1997 and oversaw the operations of the company’s Financial Analytics Group for many years. He has over 20 years of experience in the banking industry in the areas of asset liability management and bank auditing. 

Aug
26
Wed
2020 Consumer Lending School @ North Carolina Bankers Association
Aug 26 all-day

Registration will open on June 1.

PROGRAM INFORMATION

The workshop is designed to prepare bankers who accept consumer loan requests to analyze the typical metrics used to approve these requests. Instructor Andy Nenni will provide an overview of the consumer lending environment and how lenders should consider credit scores, loan-to-value, and debt-to-income when assessing loan decisions. Discussions will also include mitigating issues with repayment history and higher than acceptable debt loads. Participants will be guided through case studies to reinforce concepts.

Learning objectives include:

  • Brief overview of consumer lending regulations
  • Describe typical loan products, terms, and advance rates
  • Review credit bureau reports
  • Analyze a personal financial statement
  • Identify repayment sources using stated income, paystubs, and tax returns including a brief introduction to self-employed borrowers

This program should be attended by lending staff seeking an introductory understanding of consumer credit. The course will benefit lenders with loan authority and lenders operating in a centralized lending environment.

 

SPEAKER INFORMATION

Andy Nenni – Chief Credit Officer, Movement Bank

Andy Nenni has been providing training and coaching for bankers involved in consumer and commercial lending and has created custom training programs for banking associations and financial institutions. Courses include improving sales, consumer lending basics, performing real estate evaluations, and beginner through advanced C&I and CRE underwriting skills. Andy weaves over fifteen years of banking experiences and stories into each class and uses real world examples to reinforce concepts and entertain attendees. He has served as a Personal Banker, Credit Analyst, Commercial Lender, and Chief Credit Officer in community and national banks. Andy earned a Bachelor of Science in Accounting at Kansas State University and a Masters of Business Administration at East Carolina University.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Oct
21
Wed
2020 Advanced Commercial Lending School @ North Carolina Bankers Association
Oct 21 – Oct 22 all-day

Registration will open on August 3

PROGRAM INFORMATION

The Advanced Commercial Lending course keys in on specialty loan products like letters of credit and ABL lines and non-traditional borrowers such as not-for-profits, municipalities and professional entities. Participants will dive deeper into use of covenants, problem loan signs and opportunities for non-recourse loans.

Topics Include:

  • Lending to Not-for-Profits
  • Analyzing Religious Organizations
  • Interpreting Municipality Financial Statements
  • Leveraged Lending (Participations and Syndication National Credits)
  • Portfolio Management (Covenants, Risk Rating, etc.)

SPEAKER INFORMATION

Andy Nenni – Chief Credit Officer, Movement Bank

Andy Nenni has been providing training and coaching for bankers involved in consumer and commercial lending and has created custom training programs for banking associations and financial institutions. Courses include improving sales, consumer lending basics, performing real estate evaluations, and beginner through advanced C&I and CRE underwriting skills. Andy weaves over fifteen years of banking experiences and stories into each class and uses real world examples to reinforce concepts and entertain attendees. He has served as a Personal Banker, Credit Analyst, Commercial Lender, and Chief Credit Officer in community and national banks. Andy earned a Bachelor of Science in Accounting at Kansas State University and a Masters of Business Administration at East Carolina University.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Apr
29
Wed
VeriLeaf Hemp Forum @ North Carolina Bankers Association
Apr 29 @ 9:00 am – 4:30 pm

 


PROGRAM INFORMATION

We are proud to be partnering with VeriLeaf on this Forum! This program will cover:

  • Hemp: What’s the Opportunity – Why are these businesses such an attractive option for institutions? This session will answer that question and more. Join a FinTech expert and the COO of a North Carolina bank launching a national hemp program as they review the evolution of industrial hemp, including an analysis into their potential deposit volumes and earnings potential.

 

  • An Update on the Dynamic Legal Landscape – Join an attorney with an expertise in cannabis to navigate through the current status of federal, state and tribal laws relevant to the production, processing, manufacturing and sale of hemp-related products.

 

  • Managing the Risks of Banking Hemp – This interactive discussion will be led by a former OCC examiner, and will include practical tips for onboarding and ongoing due diligence, as well as big-picture guidance for updating your BSA program. This session will include insight into current federal and state banking guidance specific to hemp.

 

  • Profile of a Hemp Customer – Let a real-life hemp entrepreneur take you through the daily life of operating a hemp business. This interactive discussion will provide insight into how to best serve these businesses, and how to ascertain the business is on the up-and-up.

 

  • Panel Q&A – All speakers will be available to answer and discuss audience questions.

 

SPEAKER INFORMATION

Jessica Caballero, CERP, CRCM – Head of Compliance & Strategy, VeriLeaf

Jessica Caballero began her career as an examiner for the Office of the Comptroller of the Currency (OCC). After leaving the agency, she worked as both a banker and a consultant focused mainly on compliance and risk management in the wake of the Global Financial Crisis. Jessica joined the RegTech space in 2015, working in various roles as a subject matter expert at a large company. Jessica assisted RegTech vendors in create technology solutions which addressed the evolving needs of the financial industry. Jessica is now the Head of Compliance & Strategy for VeriLeaf, a RegTech company focused on bringing efficiencies and automation to cannabis and hemp banking. She is passionate about helping community financial institutions accurately interpret regulation and guidance through web-trainings, whitepapers, workshops and conferences. Jessica earned her bachelor’s degree in business economics from Texas State University in 2008, and has achieved the Certified Enterprise Risk Professional (CERP) and Certified Regulatory Compliance Manager (CRCM) designations from the American Bankers Association.

 

Justin Fischer – CEO & Co-Founder, VeriLeaf

Justin Fischer has over 20 years of financial technology experience, with a heavy focus on community financial institutions and user experience. Before VeriLeaf, Justin was the founder and principal consultant of Launchy Consulting, which provided MSB and scale consulting to start-ups and financial institutions around the country. Launchy also worked with VC and PE groups for buy-side reviews of emerging technology companies.

Previous to Launchy, Justin served as the CEO and CPO for Student Loan Genius (SLG), a Prudential Financial-backed company with clients such as Voya, John Hancock, and New York Life. Prior to SLG, he served in various executive roles with Q2ebanking, including Senior Vice President of Operations, in the approach to their hugely successful IPO in 2014. Before Q2, Justin worked in the enterprise banking and international payments company S1, where he led senior development teams providing FinTech solutions for large financial institutions and payments processing. Justin was also the co-founder and CTO of CoreTrac, Inc., who developed some of the first CFI CRM and marketing solution software, and was later acquired by Aptean.

 

Oz Hackett – President & CEO, Open Book Extracts

Oz is a new venture formation and capitalization expert with multiple start-ups built and exited. He is a strategic CFO and GC with deep fundraising (equity and debt) and regulatory experience. He is a graduate of Georgetown and Harvard Law.

 

 

 

Melissa Marshal – EVP & COO, West Town Bank & Trust

Melissa is the current Executive Vice President and Chief Operating Officer for West Town Bank & Trust and West Town Bancorp, overseeing Banking Operations, HR Compliance and IT.  She also serves on the ALCO, IT, Compliance and HR Committees of the Bank and previously served as the Bank’s Information Security Officer. Ms. Marsal previously served as the Bank’s Chief Marketing Officer overseeing Sales and Marketing prior to her transition to COO. Melissa graduated from East Carolina University, Greenville, North Carolina in 1992 and was one of the original organizers and founders of Albemarle Bank & Trust assisting in the organizing of the proposed de novo that is now West Town Bank & Trust.

 

Tyler Russell – Attorney, Ward and Smith

Tyler is passionate about the hemp and cannabidiol (“CBD”) industries, their products, and their people. He co-chairs the firm’s Hemp Law practice group, and he represents clients in all aspects of the hemp and CBD industries – both in North Carolina and beyond. His clients include farmers and growers, processors, extractors, product manufacturers, wholesalers, distributors, and retailers. He also assists clients who are involved in the industry but do not directly “touch the plant” – including brokers, consultants, marketing agencies, lenders and financial institutions, and other suppliers and vendors.

In his hemp and CBD practice, Tyler regularly provides advice and counsel to his clients on Federal, state, and local legal and regulatory compliance matters, and he regularly represents clients in all types of agribusiness, transactional, and corporate deals and agreements within the industry. He is also actively engaged in state-level lobbying and public activism efforts in support of the industry, its companies, and their products. The hemp and CBD industries are unique, and Tyler and the firm’s Hemp Law team are committed to helping the people and businesses within them.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

May
27
Wed
2020 Spring Compliance Update Seminar @ Greensboro - High Point Marriott
May 27 – May 28 all-day

Registration will open on March 2.

Full Program Registration: $495 (Early Bird – 5/13) / $545 (Regular – After 5/13)
Individual Day Registration: $350 (Early Bird – 5/13) / $400 (Regular – After 5/13)
**Please note that attendees cannot split a registration for the full program between two registrants. Each delegate must complete their own registration in order to attend this program.

 

PROGRAM INFORMATION

Please check back later for specific program details!

SPEAKER INFORMATION

Patti Joyner – Financial Solutions

Patti Joyner is a dynamic speaker and leader with strong, intuitive management skills, and a deep conviction that “excellence is not optional.” She has extensive experience in working with financial institutions, bank data processors and governmental agencies. Patti has more than 35 years of experience in the financial industry as an entrepreneur and financial institution executive. She is a Certified Public Accountant, skilled regulatory compliance consultant, bank operations specialist, system automation designer and an enthusiastic regulatory compliance instructor who believes in providing real-world solutions ready for immediate implementation.

Patti founded Financial Solutions in 1990 to offer financial institutions complete, cost-effective regulatory compliance solutions, thereby eliminating an institution’s need to rush to increase overhead. The company specializes in providing regulatory compliance assistance for financial institutions through policies, programs, on-site compliance reviews and customized training.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $139/night at the Greensboro – High Point Marriott. To reserve a room at this rate, use the link below. Please note that attendees are responsible for securing their reservations.

Book your group rate for NCBA Spring Compliance Update Seminar

Jun
2
Tue
Business Continuity Workshop: Uncovering Unknown Risks and How to Test for Them @ North Carolina Bankers Association
Jun 2 @ 9:00 am – 4:00 pm

Registration will open on April 1.

PROGRAM INFORMATION

Banks aren’t just responsible for their own business continuity plans – they must also ensure that critical vendors have properly drafted, executed and tested plans. Is your bank properly addressing the connection and overlap of vendor management and business continuity planning? Have you tested this connection yet?

At this workshop, attendees will learn how best to:

  • Assess and break down silos between departments handling vendor management and business continuity planning
  • Manage third-party vendors via risk assessment, cybersecurity threats, vendor due diligence, monitoring and contract structuring
  • Identify critical vendors and key contract provisions
  • Structure a tabletop exercise of plans to exercise third-party service provider risk
  • Communicate essential information during and after a business disaster

In addition, registrants will participate in a tabletop exercise to learn best practices for organizing, preparing for and conducting an effective tabletop test of a BCP plan to include third-party service provider considerations.

Workshop attendees will also receive a corresponding whitepaper, which will provide additional details on the program information covered.

 

SPEAKER INFORMATION

Michael Carpenter – Vice President of Risk Management, Ncontracts

Mr. Carpenter comes to Ncontracts as a Solutions Architect after having built solid expertise in all facets of risk management throughout his 20-year career. He has built and run programs such as Board of Director training/reporting, BSA/AML, ID theft and red flags, information security, compliance management system, and more – making him an indispensable resource in helping bankers understand the need for third-party and risk management. Mr. Carpenter has worked in both small community financial institutions as well as larger institutions such as KeyBank and Chase Bank.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Sep
30
Wed
2020 Fall Compliance Update Seminar @ TBD
Sep 30 @ 9:00 am – Oct 1 @ 12:30 pm

Registration will open on July 1.

Time: Day 1, 9 am – 5 pm
Day 2, 8:30 am – 12:30 pm

PROGRAM INFORMATION

Patti’s coming back to town to help guide us through the murky waters of compliance updates. Stay tuned for specific details!

 

SPEAKER INFORMATION

Patti Blenden

Patti Blenden is a dynamic speaker and leader with strong, intuitive management skills, and a deep conviction that “excellence is not optional.” She has extensive experience in working with financial institutions, bank data processors and governmental agencies. Patti has more than 35 years of experience in the financial industry as an entrepreneur and financial institution executive. She is a Certified Public Accountant, skilled regulatory compliance consultant, bank operations specialist, system automation designer and an enthusiastic regulatory compliance instructor who believes in providing real-world solutions ready for immediate implementation.

Patti founded Financial Solutions in 1990 to offer financial institutions complete, cost-effective regulatory compliance solutions, thereby eliminating an institution’s need to rush to increase overhead. The company specializes in providing regulatory compliance assistance for financial institutions through policies, programs, on-site compliance reviews and customized training.

 

LODGING INFORMATION

We have secured a discounted rate of $179/night at the Raleigh Marriott Crabtree. To secure your discounted rate, please use the link below. Please note that attendees are responsible for making their reservations.

Book your group rate for NCBA Fall Compliance Update Seminar

Nov
16
Mon
2020 Regulatory Compliance School @ Sheraton Imperial Hotel
Nov 16 – Nov 19 all-day

Registration will open on September 1.

REGISTRATION RATES

Full Program, 11/16 – 11/19: $1,375 (Early Bird – 11/2) / $1,425 (Regular – after 11/2)
Deposits Module Only, 11/16: $475 (Early Bird – 11/2) / $525 (Regular – after 11/2)
Lending Module Only, 11/17 – 11/18: $1,125 (Early Bird – 11/2) / $1,175 (Regular – after 11/2)

PROGRAM INFORMATION

Complying with federal banking regulations is a demanding, time consuming, and expensive task; therefore, a thorough understanding of the various laws and regulations governing your operations is essential in today’s environment.

The Regulatory Compliance School helps financial institutions meet the compliance challenge by providing intensive training on the various regulatory requirements. Designed for personnel who monitor or manage your institution’s compliance, the Compliance School provides the most effective training available anywhere today. The Compliance School curriculum includes all major federal regulations covered in an on-site compliance examinations by federal regulatory agencies.

Registrants may opt to attend either the Deposits or the Lending Module, or can sign up to attend the full program.

SPEAKER INFORMATION

Teri Laudano will be leading the Lending Module, and is a Senior Consultant at ProBank Austin.  Prior to joining the firm, Ms. Laudano served in the banking industry in the St. Louis Metropolitan and Lincoln County areas since 1982.  She has nearly 30 years as a bank officer and manager of centralized loan administration departments with experience training consumer and commercial compliance, banking laws and regulations. As a Senior Consultant, Ms. Laudano presents PBS seminars and provides consulting services on regulatory compliance topics with emphasis on lending operations.

 

Natalie Straus, CRCM will be leading the Deposits Module, and is a Vice President at ProBank Austin. Ms. Straus received her undergraduate degree from Washington and Lee University in Lexington, Virginia and her law degree from American University, Washington College of Law in Washington, DC. As a PBS consultant, Mrs. Straus provides consulting services in compliance with an emphasis on deposit operations and issues. She performs consumer compliance and fair lending reviews as well as HMDA data integrity reviews for clients of varying degrees of size and complexity. Additionally, she assisted one of PBS’s largest clients in the implementation of an enhanced home equity quality assurance program.

 

LODGING INFORMATION

The NCBA has secured a discounted rate at the Sheraton Imperial Hotel at $189/night. The reservation link for attendees will be made available at a later date. Please note that attendees are responsible for their hotel reservations.

Nov
18
Wed
2020 Regulatory Compliance School: Alumni Update @ Sheraton Imperial Hotel
Nov 18 all-day

Registration will open on September 1.

PROGRAM INFORMATION

Complying with federal banking regulations is a demanding, time consuming, and expensive task; therefore, a thorough understanding of the various laws and regulations governing your operations is essential in today’s environment.

The Regulatory Compliance School helps financial institutions meet the compliance challenge by providing intensive training on the various regulatory requirements. Designed for personnel who monitor or manage your institution’s compliance, the Compliance School provides the most effective training available anywhere today. The Compliance School curriculum includes all major federal regulations covered in an on-site compliance examinations by federal regulatory agencies.

The Alumni Update will be conducted by Anetria Connell from ProBank Austin. This special alumni session will only be open to those who have completed either module of the Regulatory Compliance School in the past. Participants will receive an updated version of the manual that was provided to them during Compliance School, and will review the updated manual to discuss recent developments and common problems.

Specific topics will include:

  • Regulation Z
  • RESPA
  • Equal Credit Opportunity Act
  • Fair Housing Act
  • Unfair, Deceptive, Abusive Acts or Practices (UDAAP)
  • Flood Disaster Prevention Act
  • Homeowners Protection Act ~ PMI
  • Homeownership Counseling, SCRA
  • HMDA

SPEAKER INFORMATION

Anetria Connell is a Vice President at ProBank Austin. Prior to joining the firm, she served as legal counsel to the Kentucky Department of Financial Institutions which regulates depository, non-depository, and securities entities.  Her primary responsibility at the Department was the Dodd-Frank Act, whereby she assessed its effect on federal and state law and provided information and training to examiners and staff. In addition to her regulatory experience, Ms. Connell practiced business, real estate, and banking law. She graduated from The George Washington University Law school in 2004 with honors, and is licensed to practice law in Ohio and Kentucky.

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Sheraton Imperial Hotel. The reservation link will be made available to attendees at a later date. Please note that attendees are responsible for securing their hotel reservations.

Mar
12
Thu
Webinar: Debt Collection Rules Update @ Online - Link will be sent 24 hours in advance
Mar 12 @ 10:00 am – 11:30 am

PROGRAM INFORMATION

In May 2019, the CFPB published its proposed debt collection rules. While the rules primarily address the obligations of third party debt collectors, they also suggest there are direct obligations on first party lenders, including banks. Moreover, the rule will impose greater expectations on banks and other creditors with respect to vendor management and documentation. As industry prepares for the final rule to be published, find out why banks and other creditors are concerned with the rule and what you need to do to prepare for this sweeping debt collection reform. This webinar will address the following questions:

  1. Are banks and other creditors covered by the proposed rule?
  2. What provisions of the proposed rule directly impact banks?
  3. What provisions of the proposed rule will indirectly impact bank operations?
  4. What changes should banks be preparing for?
  5. How will the rule impact vendor management?

 

SPEAKER INFORMATION

Caren Enloe – Partner, Smith Debnam

Caren Enloe is a partner and concentrates her practice in consumer financial services litigation and compliance, bankruptcy, and commercial litigation with an emphasis on creditor’s rights. She practiced with Smith Debnam from 1992 until 2011 and rejoined the firm in 2015 following a three and a half year stint with an Am Law 200 law firm based in Atlanta. Ms. Enloe has a deep understanding of the complex compliance environment surrounding the financial services industry and regularly advises financial service companies on licensing and compliance issues involving state and federal consumer protection and finance statutes. Ms. Enloe earned her Juris Doctor cum laude from Campbell University School of Law, where she served as a member of the law review. She holds a Bachelor of Arts and Bachelor of Music from Appalachian State University.

Aug
12
Wed
Webinar: Do’s and Don’ts for Managing Distressed Accounts @ Online - Link will be sent 24 hours in advance
Aug 12 @ 10:00 am – 11:30 am

We have moved this webinar to August for the convenience of our members!

PROGRAM INFORMATION

Managing distressed accounts begins at the application intake stage and continues through recovery. The road is often fraught with disaster. With over 60 years of combined experience representing banks and the credit industry, Caren Enloe and Jeff Rogers will discuss their do’s and don’ts for maximizing recovery and for avoiding common pitfalls experienced by banks and other credit providers, including:

  • How to properly secure your loan on the front end and prevent common issues which may jeopardize your recovery
  • How to avoid common errors and liability in collecting distressed accounts
  • How to protect your interests in bankruptcy without violating the automatic stay

 

SPEAKER INFORMATION

 

Caren Enloe is a partner with Smith Debnam Narron Drake Saintsing & Myers, LLP (Raleigh NC) and leads the firm’s consumer financial services litigation and compliance practice.  Caren is active in several national trade groups focused on receivable management and consumer finance.  She currently serves as the chair of the American Bar Association’s debt collection subcommittee and as a member of the governing committee for the Conference on Consumer Finance Law.

 

 

 

Jeff Rogers is a partner with Smith Debnam Narron Drake Saintsing & Myers, LLP (Raleigh NC) and leads the firm’s foreclosure and real estate litigation practices.  Jeff provides both litigation and compliance services to the banking and mortgage industries.

Sep
16
Wed
2020 Supervisor Boot Camp @ North Carolina Bankers Association
Sep 16 – Sep 17 all-day

Registration will open on July 1.

PROGRAM INFORMATION

The Supervisor Boot Camp is being presented by VK Solutions.

You don’t master the art of supervision through luck; you master it with training, experience, self-learning and applying best practices. As a supervisor, you must have the attitude, aptitude, confidence, persistence and commitment to excel in this multi-tasking, challenging role. This two-day supervisor training will help take your expertise to a new level as you learn how to collaborate and coach your employees to excel on the job.

Whether you’re new or a seasoned supervisor, registrants will find this experiential training invigorating, motivating and applicable to managing and supervising others. You will learn how to manage crucial conversations and challenging situations. You will practice a coaching approach that encourages your staff to be engaged and accountable.

Registrants will learn how to:

  • Motivate yourself and others
  • Gain buy-in from your team
  • Utilize coaching techniques that deliver results
  • Empower and encourage staff
  • Address difficult or uninspired team members
  • Nix resistance and unacceptable behaviors
  • Communicate with positive confrontation
  • Ask the right questions using the WDEP system
  • Improve your effectiveness
  • Find creative alternatives to handle tough challenges
  • Skills in giving and receiving feedback
  • Boost problem-solving and risk-assessment skills
  • Utilize best practices in all facets of leading and managing people.

 

SPEAKER INFORMATION

Karen Butcher – Senior Training Consultant, VK Solutions 

Karen Butcher is a former teacher, Mary Kay Sales Director, and trainer whose career journey led her to leave the corporate world to train and coach women and men who want to elevate their leadership skills, lead productive teams, and achieve their goals. Karen is a Certified Bank Training Professional who earned her credential in 2016. She is a Senior Training Consultant for Interaction Training and VK Solutions and travels the country facilitating bank supervisor training.

Karen’s passion for people is evident and she knows what is required to become a leader who people want to follow. She believes it’s time for a new leadership philosophy where leaders hold themselves and their teams accountable and let go of outdated practices. Karen is a faith-filled woman who is courageous, resilient, and compassionate. She is driven to partner with clients who desire to elevate their skills and gain the courage to take new action.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Mar
4
Wed
Active Shooter and Violence in the Workplace Seminar @ North Carolina Bankers Association
Mar 4 all-day

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PROGRAM INFORMATION

We are partnering with Blue-U Defense on this training, and will be broken into three segments:

  • Surviving an Incident of Violence/Active Shooter
    This course is typically provided as a foundation level course for banks, large corporations, insurance companies and associations of all sizes. Successfully surviving a sudden incident of violence is 90% mental and 10% physical skill. This course focuses on the 90% mental while concurrently providing skills to survive the 10% physical, as a last resort.
  • Advanced Workplace Violence – Prepare to Win! Practical and Effective Tactics and Defense
    This is an advanced course that will feature hands-on drills, scenarios, criminal mind and lecture, to show attendees how powerful the tactics that we teach are, and to show, through actually doing them, that they absolutely work! Attendees will see both the role of the “good guy” and “bad guy,” to get both perspectives. Attendees will more clearly understand the tunnel vision, OODA Loop, tactics, etc that we are teaching our students to understand and overcome.
  • Physical Site Security and Compliance with Bank Protection Act 
    During this session, instructors will discuss how to conduct your own physical site security assessments utilizing their method. Their method does not entail looking at what many other organizations are looking at such as cameras, lighting, card readers, etc. Their theory is your building is your building, your people are your people, and your layout is your layout. So, how do they take what you currently have and, without spending any more money, significantly increase the safety and security of those people inside – your most valuable assets! The instructors will cover this and more.

 

SPEAKER INFORMATION

Terry Choate – Co-Founder & Training Specialist, Blue-U Defense

Terry Choate is a Co-Founder and Training Specialist for Blue-U Defense.  He has served as Team Commander of the Monadnock Regional Special Response (SWAT) Team and for 11 years as a Lieutenant with the Jaffrey (NH) Police Department.  Prior to law enforcement, Mr. Choate spent over 20 years in management positions with Fortune 500 companies. In addition, Mr. Choate’s experience with Executive Security International provides expertise in Security Surveys, Advances, Personal and Executive Protection, CCTV Surveillance, Stalking and Dangerous Human Behavior, Anti/Counter Terrorism, and Business Security.

 

Joe Hileman – Co-Founder & Training Specialist, Blue-U Defense

Joe Hileman is a Co-Founder and Training Specialist for Blue-U Defense.  He served as the Assistant Team Commander of the Monadnock Regional Special Response (SWAT) Team and for 11 years as a Detective with the Jaffrey (NH) Police Department.  Prior to his career in Law Enforcement, he served as Security Supervisor at the corporate management level of a Fortune 500 company. Mr. Hileman holds two A.A. degrees in Criminal Justice – Law Enforcement and Criminal Justice – Corrections, Probation, and Parole.

 

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $139/night for our attendees at the Greensboro – High Point Marriott. To secure this discounted rate, please call the hotel directly at 336-852-6450 and ask for the NC Bankers rate for the night of March 3. The last day to secure this discounted rate is February 11.

Make Your Reservation Here!

Please note that attendees are responsible for securing their hotel reservations.

Apr
29
Wed
VeriLeaf Hemp Forum @ North Carolina Bankers Association
Apr 29 @ 9:00 am – 4:30 pm

 


PROGRAM INFORMATION

We are proud to be partnering with VeriLeaf on this Forum! This program will cover:

  • Hemp: What’s the Opportunity – Why are these businesses such an attractive option for institutions? This session will answer that question and more. Join a FinTech expert and the COO of a North Carolina bank launching a national hemp program as they review the evolution of industrial hemp, including an analysis into their potential deposit volumes and earnings potential.

 

  • An Update on the Dynamic Legal Landscape – Join an attorney with an expertise in cannabis to navigate through the current status of federal, state and tribal laws relevant to the production, processing, manufacturing and sale of hemp-related products.

 

  • Managing the Risks of Banking Hemp – This interactive discussion will be led by a former OCC examiner, and will include practical tips for onboarding and ongoing due diligence, as well as big-picture guidance for updating your BSA program. This session will include insight into current federal and state banking guidance specific to hemp.

 

  • Profile of a Hemp Customer – Let a real-life hemp entrepreneur take you through the daily life of operating a hemp business. This interactive discussion will provide insight into how to best serve these businesses, and how to ascertain the business is on the up-and-up.

 

  • Panel Q&A – All speakers will be available to answer and discuss audience questions.

 

SPEAKER INFORMATION

Jessica Caballero, CERP, CRCM – Head of Compliance & Strategy, VeriLeaf

Jessica Caballero began her career as an examiner for the Office of the Comptroller of the Currency (OCC). After leaving the agency, she worked as both a banker and a consultant focused mainly on compliance and risk management in the wake of the Global Financial Crisis. Jessica joined the RegTech space in 2015, working in various roles as a subject matter expert at a large company. Jessica assisted RegTech vendors in create technology solutions which addressed the evolving needs of the financial industry. Jessica is now the Head of Compliance & Strategy for VeriLeaf, a RegTech company focused on bringing efficiencies and automation to cannabis and hemp banking. She is passionate about helping community financial institutions accurately interpret regulation and guidance through web-trainings, whitepapers, workshops and conferences. Jessica earned her bachelor’s degree in business economics from Texas State University in 2008, and has achieved the Certified Enterprise Risk Professional (CERP) and Certified Regulatory Compliance Manager (CRCM) designations from the American Bankers Association.

 

Justin Fischer – CEO & Co-Founder, VeriLeaf

Justin Fischer has over 20 years of financial technology experience, with a heavy focus on community financial institutions and user experience. Before VeriLeaf, Justin was the founder and principal consultant of Launchy Consulting, which provided MSB and scale consulting to start-ups and financial institutions around the country. Launchy also worked with VC and PE groups for buy-side reviews of emerging technology companies.

Previous to Launchy, Justin served as the CEO and CPO for Student Loan Genius (SLG), a Prudential Financial-backed company with clients such as Voya, John Hancock, and New York Life. Prior to SLG, he served in various executive roles with Q2ebanking, including Senior Vice President of Operations, in the approach to their hugely successful IPO in 2014. Before Q2, Justin worked in the enterprise banking and international payments company S1, where he led senior development teams providing FinTech solutions for large financial institutions and payments processing. Justin was also the co-founder and CTO of CoreTrac, Inc., who developed some of the first CFI CRM and marketing solution software, and was later acquired by Aptean.

 

Oz Hackett – President & CEO, Open Book Extracts

Oz is a new venture formation and capitalization expert with multiple start-ups built and exited. He is a strategic CFO and GC with deep fundraising (equity and debt) and regulatory experience. He is a graduate of Georgetown and Harvard Law.

 

 

 

Melissa Marshal – EVP & COO, West Town Bank & Trust

Melissa is the current Executive Vice President and Chief Operating Officer for West Town Bank & Trust and West Town Bancorp, overseeing Banking Operations, HR Compliance and IT.  She also serves on the ALCO, IT, Compliance and HR Committees of the Bank and previously served as the Bank’s Information Security Officer. Ms. Marsal previously served as the Bank’s Chief Marketing Officer overseeing Sales and Marketing prior to her transition to COO. Melissa graduated from East Carolina University, Greenville, North Carolina in 1992 and was one of the original organizers and founders of Albemarle Bank & Trust assisting in the organizing of the proposed de novo that is now West Town Bank & Trust.

 

Tyler Russell – Attorney, Ward and Smith

Tyler is passionate about the hemp and cannabidiol (“CBD”) industries, their products, and their people. He co-chairs the firm’s Hemp Law practice group, and he represents clients in all aspects of the hemp and CBD industries – both in North Carolina and beyond. His clients include farmers and growers, processors, extractors, product manufacturers, wholesalers, distributors, and retailers. He also assists clients who are involved in the industry but do not directly “touch the plant” – including brokers, consultants, marketing agencies, lenders and financial institutions, and other suppliers and vendors.

In his hemp and CBD practice, Tyler regularly provides advice and counsel to his clients on Federal, state, and local legal and regulatory compliance matters, and he regularly represents clients in all types of agribusiness, transactional, and corporate deals and agreements within the industry. He is also actively engaged in state-level lobbying and public activism efforts in support of the industry, its companies, and their products. The hemp and CBD industries are unique, and Tyler and the firm’s Hemp Law team are committed to helping the people and businesses within them.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Jun
2
Tue
Business Continuity Workshop: Uncovering Unknown Risks and How to Test for Them @ North Carolina Bankers Association
Jun 2 @ 9:00 am – 4:00 pm

Registration will open on April 1.

PROGRAM INFORMATION

Banks aren’t just responsible for their own business continuity plans – they must also ensure that critical vendors have properly drafted, executed and tested plans. Is your bank properly addressing the connection and overlap of vendor management and business continuity planning? Have you tested this connection yet?

At this workshop, attendees will learn how best to:

  • Assess and break down silos between departments handling vendor management and business continuity planning
  • Manage third-party vendors via risk assessment, cybersecurity threats, vendor due diligence, monitoring and contract structuring
  • Identify critical vendors and key contract provisions
  • Structure a tabletop exercise of plans to exercise third-party service provider risk
  • Communicate essential information during and after a business disaster

In addition, registrants will participate in a tabletop exercise to learn best practices for organizing, preparing for and conducting an effective tabletop test of a BCP plan to include third-party service provider considerations.

Workshop attendees will also receive a corresponding whitepaper, which will provide additional details on the program information covered.

 

SPEAKER INFORMATION

Michael Carpenter – Vice President of Risk Management, Ncontracts

Mr. Carpenter comes to Ncontracts as a Solutions Architect after having built solid expertise in all facets of risk management throughout his 20-year career. He has built and run programs such as Board of Director training/reporting, BSA/AML, ID theft and red flags, information security, compliance management system, and more – making him an indispensable resource in helping bankers understand the need for third-party and risk management. Mr. Carpenter has worked in both small community financial institutions as well as larger institutions such as KeyBank and Chase Bank.

 

LODGING INFORMATION

The NCBA has secured a discounted rate of $189/night for our attendees at the Raleigh Marriott Crabtree Valley. To secure this discounted rate, please use the link below. To secure a room through the hotel’s website, please use corporate code T1954.

Book your corporate rate for NC Bankers Association

 

In addition, the NCBA also has a corporate rate at the Raleigh North Hills Hilton, which is $182/night. To secure this discounted rate, please use the link below.

Book your corporate rate for the NC Bankers Association

Jun
9
Tue
Webinar: Certified Banking Vendor Manager Training @ Online, Self-Paced
Jun 9 @ 9:00 am

Registration will open on April 1.

PROGRAM INFORMATION

The NCBA is partnering with SBS CyberSecurity on the Certified Banking Vendor Manager virtual training. This training is self-paced, with a launch date of June 12. Attendees will be given a roster of all participants to allow for peer discussion and networking while taking the course. Total allowed time to complete the course is ten weeks, and includes 6.5 lecture hours, 8 lab exercises and a final exam. Click HERE to watch a short video from the instructor for a more detailed description of the course.

This course includes real-world exercises to build a comprehensive vendor management program to take back to organizations. Objectives include:

  • Become a trusted expert in vendor management in the eyes of your auditor or examiner
  • Develop a clear understanding and confidently implement a vendor selection and review process
  • Comply with FFIEC external dependency management guidelines

Topics that will be covered are:

  • Vendor breaches, laws, and regulations
  • Information security program and risk management
  • Selection of vendors
  • Ongoing vendor management
  • Creating a dynamic vendor management program
  • Contract structuring
  • IT audit and exam preparation

This is a must-attend program for ISOs, Auditors, IT Managers, Compliance Officers, Security Personnel and Operations Officers.

 

Speaker Information

Jon Waldman – Co-Founder, SBS CyberSecurity and SBS Institute & Executive Vice President, IS Consulting
CISA, CRISC

Jon Waldman is a co-founder and Senior Information Security Consultant for SBS CyberSecurity, a premier cybersecurity consulting and audit firm dedicated to making a positive impact on the banking and financial services industry. He maintains his CISA and CRISC certifications and received his Bachelor of Science in Computer Information Systems and his Master of Science in Information Assurance with an emphasis in Banking and Finance Security from Dakota State University. Over the last ten years Jon has helped hundreds of financial institutions across the country create and implement comprehensive, valuable, and manageable Information Security Programs. He also conducts webinars and certification programs for the SBS Institute.

Aug
18
Tue
Webinar: Certified Banking Security Manager Training @ Online, Self-Paced
Aug 18 @ 9:00 am

Registration will open on June 1.

PROGRAM INFORMATION

We are partnering with SBS CyberSecurity to bring our members the Certified Banking Security Manager virtual training. This certification is self-paced, with a launch date of September 19. Attendees will be given a roster of all participants to allow for peer discussion and networking while taking the course. Total allowed time to complete the course is ten weeks and culminates with an exam to achieve the certification. Click HERE to watch a short video from the instructor for a more detailed description of the course.

SBS’s certified advantage helps you develop an entire information security program framework to take back to your institution. After competing this program, attendees will understand how to successfully implement and manage each component of the information security program, and their knowledge of layered security programs will be boosted. Attendees will gain confidence in their decision making after learning comprehensive cybersecurity knowledge. In addition, they will dive into FFIEC cybersecurity guidelines.

Specific topics include:

  • U.S. Information Security Laws and Regulations
  • Information Security Program Components
  • Security & Awareness Programs
  • IT Audit
  • Social Engineering
  • Preparing for IT Examinations
  • Running Effective IT & Audit Committees

This program should be attended by Managers, ISOs, Security Officers, Auditors, Operations Officers, IT Managers and anyone in Compliance. This is a must attend program! Below is a testimonial to this program and instructor, Chad Knutson:

SBS and Chad helped me by providing the tools and information to be successful in reporting, documenting and creating proper assessments. As well as how to structure an adequate BIA and BCP plan, and those things necessary to prepare for an Audit or Exam. Taking the course helped build my confidence in my job field. I would recommend the CBSM course to anyone wishing to enhance their knowledge of the expectations of the IT Program of their institution.”
– Hilarie Haack, GA

 

SPEAKER INFORMATION

Chad Knutson – Senior Information Security Consultant, SBS CyberSecurity

Chad is a Senior Information Security Consultant and is President of the SBS Institute for SBS CyberSecurity. SBS works with more than 900 banks around the country on information security services such as the development of Information Security Programs, Policies, and Risk Assessments, along with performing IT Audits, Penetration Tests, Vulnerability Assessments and other security services. Chad is a Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and Certified in Risk and Information Security Controls (CRISC).

May
13
Wed
Webinar: ABA Customer Service Representative Certificate @ Online, Self-Paced
May 13 @ 9:00 am

Registration will open on March 2

PROGRAM INFORMATION

The NCBA is partnering with the American Bankers Association in a special launch of their Customer Service Representative Certificate. This training is self-paced, with a launch date of Wednesday, May 13. Attendees will be given a roster of all participants to allow for peer discussion and networking while taking the course. The estimated time allotment for this program is 10.5 hours.

This certificate program addresses the knowledge and skills necessary to achieve superior performance in this important position within the bank. Customer Service Representatives (CSRs) conduct basic banking transactions and cross-sell bank products and services. Successful CSRs respond to customer needs with a thorough understanding of retail products and services, and resolve customer problems with knowledge of pertinent bank policies and procedures. In addition to the courses that address sales and customer service, the curriculum also emphasizes business ethics and banking fundamentals. Basic selling and cross-selling are covered as well.

Topics that will be covered are:

  • Banking Basics
  • Why Quality Customer Service Matters
  • Communication Basics
  • Online Communication
  • Verbal Communication
  • Written Communication
  • Relationship Sales
  • Effective Referrals
  • Overcoming Objections
  • Various Learner Toolkits

SPEAKER INFORMATION

Stay tuned for speaker information.

Jul
15
Wed
Webinar: A Proactive Approach to Liquidity Management @ Online - Link Will Be Sent in Advance
Jul 15 @ 10:00 am – 11:15 am

Registration will open on May 4

PROGRAM INFORMATION

The NCBA is partnering with Darling Consulting Group on the Proactive Approach to Liquidity Management virtual training. This is a live webinar that will take place from 10:00 – 11:30 AM EST on Wednesday, July 15. Attendees will be sent the login information 24 hours in advance. The session will run for about an hour and will be followed by a 15 minute Q&A session.

Loan growth continues to outpace deposit growth and on-balance sheet liquidity levels are declining. Wholesale funding levels are on the rise and deposit attrition levels continue to increase. Undeniably, liquidity is under pressure – and regulators are taking notice. This session will address the challenging liquidity landscape in our industry, and what every bank should be doing to develop a “best practice” approach in liquidity management – regardless of the levels of liquidity you have today.

Key takeaways will include:

  • Managing regulatory pressures
  • Identifying the appropriate liquid asset cushion
  • Learning the importance of an effective Contingency Funding Plan
  • Building the appropriate stress tests and remediation plans
  • Becoming comfortable with higher levels of wholesale funding
  • Case studies to improve margin and manage liquidity

This session is designed for CEOs, presidents, CFOs, lenders, controllers and ALCO members. 

 

Speaker Information

Mark Haberland – Managing Director, Darling Consulting Group

In his role, Mark works directly with financial institutions to strengthen their asset liability management process. He provides support to clients in the areas of liquidity risk management, capital, ALM modeling and reporting and regulatory compliance.  He is a top-rated speaker and frequent author on numerous balance sheet management topics and conducts customized executive and board-level workshops to improve financial institutions’ performance through a more focused ALCO process. Mark is also a member of the Financial Managers Society’s Finance Council. Mark has been with DCG since 1997 and oversaw the operations of the company’s Financial Analytics Group for many years. He has over 20 years of experience in the banking industry in the areas of asset liability management and bank auditing.