March 12, 2020 @ 10:00 am – 11:30 am
Online - Link will be sent 24 hours in advance
$200 (Early Bird - 2/27) / $250 (Regular - after 2/27)
Brianna Reeder


In May 2019, the CFPB published its proposed debt collection rules. While the rules primarily address the obligations of third party debt collectors, they also suggest there are direct obligations on first party lenders, including banks. Moreover, the rule will impose greater expectations on banks and other creditors with respect to vendor management and documentation. As industry prepares for the final rule to be published, find out why banks and other creditors are concerned with the rule and what you need to do to prepare for this sweeping debt collection reform. This webinar will address the following questions:

  1. Are banks and other creditors covered by the proposed rule?
  2. What provisions of the proposed rule directly impact banks?
  3. What provisions of the proposed rule will indirectly impact bank operations?
  4. What changes should banks be preparing for?
  5. How will the rule impact vendor management?



Caren Enloe – Partner, Smith Debnam

Caren Enloe is a partner and concentrates her practice in consumer financial services litigation and compliance, bankruptcy, and commercial litigation with an emphasis on creditor’s rights. She practiced with Smith Debnam from 1992 until 2011 and rejoined the firm in 2015 following a three and a half year stint with an Am Law 200 law firm based in Atlanta. Ms. Enloe has a deep understanding of the complex compliance environment surrounding the financial services industry and regularly advises financial service companies on licensing and compliance issues involving state and federal consumer protection and finance statutes. Ms. Enloe earned her Juris Doctor cum laude from Campbell University School of Law, where she served as a member of the law review. She holds a Bachelor of Arts and Bachelor of Music from Appalachian State University.