Managing distressed accounts begins at the application intake stage and continues through recovery. The road is often fraught with disaster. With over 60 years of combined experience representing banks and the credit industry, Caren Enloe and Jeff Rogers will discuss their do’s and don’ts for maximizing recovery and for avoiding common pitfalls experienced by banks and other credit providers, including:
- How to properly secure your loan on the front end and prevent common issues which may jeopardize your recovery
- How to avoid common errors and liability in collecting distressed accounts
- How to protect your interests in bankruptcy without violating the automatic stay
Caren Enloe is a partner with Smith Debnam Narron Drake Saintsing & Myers, LLP (Raleigh NC) and leads the firm’s consumer financial services litigation and compliance practice. Caren is active in several national trade groups focused on receivable management and consumer finance. She currently serves as the chair of the American Bar Association’s debt collection subcommittee and as a member of the governing committee for the Conference on Consumer Finance Law.
Jeff Rogers is a partner with Smith Debnam Narron Drake Saintsing & Myers, LLP (Raleigh NC) and leads the firm’s foreclosure and real estate litigation practices. Jeff provides both litigation and compliance services to the banking and mortgage industries.