Webinar: Adapting Your Bank to the New Normal in Payments
This is live webinar is being presented by SRM, and will promptly begin at 10:00 AM EST. The link for the program will be emailed to attendees 24 hours before the training commences.
Aligning your payments strategies with shifting consumer behavior is more complex than ever before. To help even the odds when facing a slew of pandemic-related revenue disruptions, this session with Robert Koehler, professional card-whisperer at SRM, breaks down the data, outlines the shifts in the payments landscape, and offers specific tips to address upcoming deadlines in critical vendor contracts. Attendees will gain a clear line of sight to adapting your bank’s payments strategy to the new norms of consumer behaviors, as well as learn to identify the ways to find cost-savings and revenue and in the near-term.
Key takeaways will include:
- Overview of recent trends in payments and impacts of the pandemic
- How shifting consumer payment trends directly impact a bank’s non-interest revenue
- Seven best practices for your next high-stakes payments contract negotiation
Robert Koehler – Executive Vice President, SRM
Robert Koehler has more than 15 years of experience in developing vendor negotiation strategies. With a focus in card portfolio strategy, Robert has successfully led multiple high-value projects for financial institutions in areas such as card branding, ATM/EFT processing, PAU programs, and rationalization of operational service cost across large branch networks.
Drawing from his extensive background in process engineering and vendor management, Robert has offered educational presentations to state and regional financial institution associations in a post-Durbin environment, and also contributes to articles in leading industry publications on topics such as FinTechs in payments, how to select the best PIN network, and revenue enhancement strategies for institutions under $10 billion in assets.